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Seminar: Red Carpet Customer Service for Your Retail Store
February 24 @ 10:00 am - 10:30 am
Forum Room One:
Red Carpet Customer Service for Your Retail Store
Presented by: Nicole Leinbach-Reyhle
As retail evolves and customer expectations shift, one thing that will never go out of style is customer service. This session will highlight the three key steps you should implement into your store strategy to help capture and keep customer attention. Insight on how to communicate with customers, increase the average units sold per transaction and engage customers post sales in an effort to enhance customer loyalty will be discussed – as well as much, much more. Delivered by Author, Entreprenuer.com Contributor, Small Business Saturday Spokesperson and Founder of RetailMinded.com, this is a session you won’t want to miss!